PRIVACY POLICY

This website is owned by Crystal Castellanos, Raven Bridging and ravenbridging.com (hereinafter referred to as “I” or “me” or “my” or “us” or “we” or “our”) which provides consulting services ("Service"). This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service and the Raven Bridging website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Crystal Castellanos may also disclose your personal and other information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with the law or in response to a subpoena, court order, or other legal process; (b) to protect the interests, rights, safety, or property of Crystal Castellanos or others; (c) to enforce any terms of service on this website. Otherwise, Crystal Castellanos does not share your information with any other third parties than listed above or below.

Statement of Privacy

Protecting your private information is our priority. This Statement of Privacy applies to ravenbridging.com and Crystal Castellanos governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Crystal Castellanos include Raven Bridging and ravenbridging.com. The Raven Bridging website is an information and ecommerce site. By using the Raven Bridging website, you consent to the data practices described in this statement.

Collection of your Personal Information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

If you purchase Raven Bridging services, we collect billing and credit card information. This information is used to complete the purchase transaction. For specific privacy information related to third-party services that perform credit card processing on behalf of the Raven Bridging website, please review the Third Party Privacy Information section, below.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use services available on the Site. These may include: (a) sending us an email message; (b) submitting your credit card or other payment information when purchasing services on our Site. To which, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Raven Bridging collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Raven Bridging may also use your personally identifiable information to inform you of other products or services available from Raven Bridging and its affiliates.

Sharing Information with Third Parties

Raven Bridging does not sell, rent or lease its customer lists to third parties. We do use third-party services to add functionality to our website, please review the Third Party Privacy Information section, below.

Raven Bridging may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Raven Bridging, and they are required to maintain the confidentiality of your information.

Raven Bridging may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Raven Bridging or the site; (b) protect and defend the rights or property of Crystal Castellanos; and/or (c) act under exigent circumstances to protect the personal safety of users of ravenbridging.com or the public.

Tracking User Behavior

Raven Bridging may keep track of the websites and pages our users visit within Raven Bridging, in order to determine what Raven Bridging services are the most popular. This data is used to deliver customized content and advertising within Raven Bridging to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Raven Bridging. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Raven Bridging website.

Use of Cookies

The Raven Bridging website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Raven Bridging pages, or register with Raven Bridging site or services, a cookie helps Raven Bridging to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Raven Bridging website, the information you previously provided can be retrieved, so you can easily use the Raven Bridging features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Raven Bridging services or websites you visit.

Security of your Personal Information

Raven Bridging secures your personal information from unauthorized access, use, or disclosure. Raven Bridging uses the following methods for this purpose:

SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Raven Bridging does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your Raven Bridging Account from Third Party Websites

You will be able to connect your Raven Bridging account to third party accounts. BY CONNECTING YOUR RAVEN BRIDGING ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time.

To cancel your subscription to our email list, use the contact form on the contact page.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Please review the Third Party Privacy Information section, below.

E-mail Communications

From time to time, Crystal Castellanos may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

Changes to this Statement

Raven Bridging reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Crystal Castellanos welcomes your questions or comments regarding this Statement of Privacy. If you believe that Raven Bridging has not adhered to this Statement, please contact Crystal Castellanos at:

this site's contact form,

or, send an email to 2waybridge@gmail.com or

send snail mail to

Crystal Castellanos

PO Box 3260

Kailua-Kona, HI 96745

Effective as of November 17, 2020

Third Party Privacy Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

Click here to view which cookies are stored on your computer.

If you don’t want us to process your data anymore, please contact us at 2waybridge@gmail.com or send us mail to: Crystal Castellanos, PO BOX 3260, Kailua-Kona, HI 96745.

Please visit WIX.com to read their Privacy Policy.

Our company also has the option to make payments through Paypal.com.

Please visit Paypal.com to read their Privacy Policy.

Emails are sent through Gmail.
Please visit Google.com to read their Privacy Policy.